📦 Returns & Refunds – Minis Fripous
Returns & Exchanges
Returns within 15 days / Exchanges within 30 days: Free
In-store pickup returns: Free
Items must be:
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not washed
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not worn
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not altered
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with original tags
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in original packaging
Defective Items
A defective item may be:
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exchanged within 30 days, or
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refunded within 15 days
Return shipping costs are covered by Minis Fripous for defective items.
Sale Items
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50% off or more: Final sale (no exchanges or refunds)
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Less than 50% off: Exchange only
Returns or Exchanges by Mail
For any request, please contact us at:
Please include:
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first and last name
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phone number
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email
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order number
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date
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item code
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size
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reason for return or exchange
A return label will be sent to you.
The package must be dropped off at Canada Post.
For exchanges, a new order must be placed once the return has been confirmed.
🏬 In-Person Exchanges (Free)
Online purchases can be exchanged at our pickup locations:
✔ Rimouski
✔ Mont-Joli
✔ Matane
(by appointment)
🚫 Exceptions
For hygiene reasons, no returns or exchanges are accepted for:
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underwear
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swimwear without an intact hygiene liner
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body care products
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final sale items
IMPORTANT – KLARNA
For orders paid with Klarna, customers have a minimum of 14 days to return an item.
Items must be new, unused and unworn.
No store credit and no restocking fees apply.
The refund is issued through Klarna.